Apprenticeship Vacancies

Property Management Assistant

Duties:

• General office administration
• Answering incoming calls to the general enquiries line when required
• Corresponding with tenants via phone or e-mail when requested
• Corresponding with landlords via phone or e-mail when requested
• Typing and amending inventories
• Monitor the shared inboxes and assist where required
• Filing property documents
• Administration of utility letters and Council tax forms
• Arranging the release of keys to contractors, and booking these back in when returned
• Instruct works (both reactive and planned maintenance) when requested
• Instruct safety certificates when requested
• Liaise with contractors regarding the status of ongoing works and returning keys
• Preparing paperwork for daily appointments
• Franking the post
• Printing and stamping of invoices

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Apprentice Travel Insurance Consultant

Primary Responsibilities will include:

• Demonstrates advanced sales and products knowledge
• Ensuring all calls are dealt with in line with Service Level Agreements
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively identifying customer complaints
• Participates in team meetings to ensure adherence to best practices and continuing expectations
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Preparation for one-to-one reviews
• Follows up with any clients to make sure that they are satisfied with product
• Understands how to make products appeal to consumers based on the environment and current trends
• Assists other sales consultants how to make sales to potential consumers
• Always looks for new ways to make products attractive to customers
• Building long term relationships with new and existing customers
• Paying attention to competitors and their activities within the industry
• Working closely with other departments and finding opportunities to cross-sell
• Adhering to Company Policies and Procedures ensuring compliance and competence
• Adhere and support to any requirements in relation to audit requests
• Develops and adheres to own personal objectives and targets within agreed timescales
• Undertake additional tasks as directed by Management and/or senior staff
• The job holder must accept and partake in priority training necessary to ensure they have full awareness of FCA rules in relation to the Sales and Service process

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Apprentice Warehouse Operative

Vacancy description

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Business Administrator Apprenticeship

Duties will include:

• Learning and understanding the systems that we use as a business
• Becoming competent in the processes involved with Eco projects
• Eventually being able to report on project progress and liaise with partners/installers
• Scheduling social media posts
• Organising and opening post
• Organising company events
• Purchasing supplies
• Managing the staff calendar (organising meetings)
• Assisting with the creation of marketing material.
• Organising equipment (stationery, computers etc).
• Researching and arranging any training for staff
• Arranging any travel or hotels for staff where needed
• Assisting HR with the creation and filing of any documentation (staff contracts etc)
• Distributing internal documentation
• Getting project updates where needed
• Carrying out PA tasks for management
• Answering the phone

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Housing and Property Management Assistant Apprentice

Role and responsibilities:

• To be the first point of contact for our external customers (landlords & tenants) both face to face and over the phone
• To support property account manager and branch manager with diary management and organisation of appointments
• To have good organisational skills and the ability to manage time.
• To advise clients about the letting process
• Arrange viewings and show potential tenants around the property
• Carry out tenant referencing and Select responsible, reliable tenants
• Prepare tenancy agreements and inventories
• Make sure all aspects of the letting meet legal requirements
• Deal with maintenance enquiries and arrange for maintenance to be carried out
• Work with solicitors, builders, cleaners and suppliers
• Handling claims for housing disrepair

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Apprenticeship Estate Agent

Duties to include:

• Being the first point of call and providing an exceptional first impression of the business
• Meeting and greeting customers, answering the telephone, as well as responding to web enquiries in a professional manner
• Contacting customers to make appointments and ask for feedback on viewings
• Data entry/using computerised systems to provide information to clients
• Producing sales particulars for clients interested in properties
• Diary management and safekeeping of keys
• Dealing with the incoming and outgoing post, maintaining stationery levels
• Liaising with a variety of people including landlords, tenants, buyers, vendors etc
• Arranging and booking property valuations, viewings and mortgage appointments
• Once trained, you will also visit properties for viewings with clients
• Negotiation of sales prices and rents
• Attending team meetings and contributing to these meetings
• General administration tasks relevant to your daily tasks, filing, faxing, photocopying, scanning
• Actively promote properties and the business, matching properties to applicants
• Providing exceptional Customer Service at all times
• Prepare marketing material including property portal feeds
• Maintain window displays
• Progress enquiries for both tenant and landlord

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Customer Service Advisor Apprenticeship

Vacancy description

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Business Administrator Apprenticeship

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Warehouse Operative Apprenticeship

Vacancy description
Duties to include:

Pick Orders
Pack Orders
Process Orders using Computer
Product Stock Checks
Tidy Warehouse
Ability to work within a Team
Packing and Unpacking for Events
Unloading Deliveries
Moving Heavy Loads

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Apprentice Estate Agent

Vacancy description
Duties to include:

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