Apprenticeship Vacancies

Design Business Administrator Apprentice

This is a new and exciting vacancy to join a fast growing local company in the Timber Engineering Sector. Fencehouse specialise in the manufacture and installation of roof trusses, open web joists and timber frame houses. Applicants will be given a structured program and the opportunity to learn and develop a career with the business.

Duties will include:

• Learning and understanding the systems that we use as a business
• Assisting senior designers with administrative tasks such as printing, generating CNC information etc.
• Becoming competent in the processes involved with Fencehouse
• With full guided training, opportunity to learn the design process and software in key business areas
• Answering Phone calls and dealing with clients
• Administrative tasks related to purchasing
• Distributing internal documentation

Closing Date: 31/01/2022

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Apprentice Property Management Assistant

This is a new and exciting opportunity to join a vibrant and diverse Estate Agents and to learn about the operation from the bottom up. You will be fully trained and supported whilst learning about all aspects of the business, with the prospect of a long term career with ongoing development in Sales, Lettings and Property Management.

Duties to include:

• Being the first point of call and providing an exceptional first impression of the business
• Meeting and greeting customers, answering the telephone, as well as responding to web enquiries in a professional manner
• Contacting customers to make appointments and ask for feedback on viewings
• Daily administration tasks such as filing, dealing with third parties over the phone, data entry
• Liaising daily with contractors regarding maintenance works
• Understanding and developing negotiation skills when dealing with the sale and letting of a property
• Understanding all aspects of Property Management
• Working with the Accounts team to gain the skills needed to deal with client monies
• Contacting and responding to customer enquiries
• General office filing, scanning and preparation of paperwork, processing applications and maintaining records
• Active promotion of properties and the business
• Prepare marketing material including property portal feeds
• Maintain window displays
• Progress enquiries for both tenant and landlord
• Deal with both incoming and outgoing telephone calls and emails
• Booking appointments and managing diaries

Closing Date: 31/01/2022

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Recruitment Administrator Apprentice

Responsible for sourcing and contacting candidates over the phone, who have applied for various positions within IT in Europe Recruitment Apprentice along with all of the Administrative tasks for the business.

Duties and Responsibilities:

• To be actively involved in the recruitment and interview process of candidates for various positions
• Receiving incoming mail and parcels and distribution / outgoing mail
• General administration duties including filing, photocopying, scanning and archiving
• Diary management and confirmation of appointments
• Answering incoming telephone calls, handling enquiries and directing calls appropriately
• Create and post engaging job advertisements to attract candidates
• Match individuals to specific employment opportunities
• Carry out in-depth screening and application via telephone
• To assist and support recruitment consultants with the recruitment process ut the recruitment process
• To keep company CRM systems up to date at all times
• Other ad hoc and admin duties

Closing Date: 04/02/2022

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Apprentice Warehouse Operative

Working within a small team, you will work to ensure goods are in and our customers receive their orders on time. The job includes lots of manual handling and requires someone who is physically able to meet the demands of the role, and able to handle goods safely. Full training will be provided.

Duties include:

• Health and safety in the workplace
• Goods in and out
• Merchandising
• Pick goods
• Wrap and pack goods
• Process orders
• Assemble orders
• Keeping the workplace clean and tidy
• Moving and handling goods
• Using equipment to move and handle goods
• Stock checking

Closing Date: 31/01/2022

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Apprentice Warehouse Operative

Working in a manufacturing warehouse where duties will include:

• Receiving deliveries
• Dispatching customer orders
• General housekeeping
• Checking stock
• Supporting in variuos areas of the production line, using tools and machinery
• Pick, check and pack sales orders, ensuring the correct documentation accompanies each consignment
• Receive and check off deliveries ensuring any discrepancies are identified and recorded
• Timely storage of all deliveries
• Ensure that the warehouse is kept tidy at all times
• Security conscious at all times
• All of the above to be completed in line with current health and safety guidelines

Closing Date: 31/01/2022

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Apprentice Travel Insurance Consultant

You will provide a first-class sales/customer service by answering any questions the customer might have about our Insurance products. Acts as a liaison between customer and insurer, expertly advising and selling product(s) to customers that meet their demands and needs.

Primary Responsibilities will include:

• Demonstrates advanced sales and products knowledge
• Ensuring all calls are dealt with in line with Service Level Agreements
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively identifying customer complaints
• Participates in team meetings to ensure adherence to best practices and continuing expectations
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Preparation for one-to-one reviews
• Follows up with any clients to make sure that they are satisfied with product
• Understands how to make products appeal to consumers based on the environment and current trends
• Assists other sales consultants how to make sales to potential consumers
• Always looks for new ways to make products attractive to customers
• Building long term relationships with new and existing customers
• Paying attention to competitors and their activities within the industry
• Working closely with other departments and finding opportunities to cross sell
• Adhering to Company Policies and Procedures ensuring compliance and competence
• Adhere and support to any requirements in relation to audit requests
• Develops and adheres to own personal objectives and targets within agreed timescales
• Undertake additional tasks as directed by Management and/or senior staff
• The job holder must accept and partake in priority training necessary to ensure they have full awareness of FCA rules in relation to the Sales and Service process

Closing Date: 31/01/2022

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Business Administrator Apprenticeship

To provide an effective and welcoming reception service within the firm and to provide effective administrative support tasks. This is a fantastic opportunity for the right candidate.

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Apprentice Warehouse Operative

Duties and responsibilities will include:

• Taking deliveries
• Checking damaged / missing items
• Storing goods
• Moving stock by various methods
• Picking / packing orders
• Goods in / out
• Maintain stock records and documentation
• Preparing PVC for fabrication by measuring, sanding and cutting profile
• Use of manual and mechanised processes to fabricate products
• Interpretation of customer requirements
• Assisting in stock checking
• Quality checks
• Undertaking training relating to the role, such as Manual Handling Training
• Adhering to Health and Safety requirements
• Working within an established team with full supervision and training support

Closing Date: 31/01/2022

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Warehouse Operative Apprenticeship

Duties and responsibilities will include:

• Receive, check and store stock and non-stock items using a computerised stock locate system
• Break bulk and replenish pick zones in line with production timelines
• Maintain stock quality and quantity
• Assemble customer orders in line with production timetables and to customer specification
• Despatch customer orders in line with production timetables and to customer specification
• Complete all associated paperwork and maintain records as necessary
• Be able to communicate at all levels
• Promote environmental processes as well as health and safety of all employees and visitors

Closing Date: 31/01/2022

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Customer Service Advisor Apprenticeship

Do you have a passion for great customer service? Are you looking for an exciting new challenge? If the answer to these questions is YES and you thrive in a fast-paced environment, we want to hear from you! You will be speaking to customers to explain our range of products and services about the Government ECO-3/4 Scheme.

Duties will include:

• Taking calls inbound and outbound
• Promoting ECO3/4 scheme
• Arranging diaries
• Appointment setting
• Lead generation
• Liaising with surveyors
• Customer Service queries
• Collating data and information
• Complying with GDPR rules
• Account management
• Managing the staff calendar (organising meetings)
• Organising equipment (stationary, computers etc).
• Researching and arranging current affairs
• Arranging any travel or hotels for staff where needed
• Distributing internal documentation
• Getting project updates where needed
• Carrying out PA tasks for management

Closing Date: 31/01/2022

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Apprentice Customer Service Advisor

This could be your chance to build an exciting career with one of the most respected and established company. You will be working within a dynamic team environment, where you will be given full training and the chance to progress your career.

The successful candidate will require good communication skills and have the ability to work as part of a team while building strong working relationships with colleagues and managers.

Main Responsibilities:

• To provide a professional and proactive response to customers in line with company policy and procedure
• Providing an empathetic service to clients where need be
• Liaise with external companies and internal departments in a timely and professional manner in order to effectively process any queries
• To resolve any issues avoiding expressions of dissatisfaction escalating into complaints
• To monitor and manage your workload in an agreed timescale
• Identifying key discrepancies and work to tight deadlines
• Work to agreed SLA’s and KPI’s as agreed with your line manager
• Achieving apprenticeship qualification

Closing Date: 31/01/2022

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