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Retail

Our Retail apprenticeships are designed to increase your knowledge and skills in all areas of the retail trade, including sales and promotion, branding and merchandising and stock maintenance.

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Start date
Apprenticeship Only

Duration
1 year minimum

Level
2 & 3 Apprenticeship Only

Attendance
Full Time (as per employer contract)

Location
Various employers across the North East

About the course

Our Retail apprenticeships are designed to increase your knowledge and skills in all areas of the retail trade, including sales and promotion, branding and merchandising and stock maintenance. Learners will learn all about the different aspects of retail and deal directly with members of the public.

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Retail Apprenticeship Level 2

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. The retail apprenticeship is a customer facing role, and learners must enjoy direct contact with a wide range of people.

Retail Team Leader Apprenticeship Level 3

Our Level 3 Retail Team Leader apprenticeship equips the learner to develop critical support knowledge to managers, to deliver exceptional customer service and a positive experience to customers. The role of a retail team leader is dynamic and in one day can involve a variety of different functions. This apprenticeship will provide retail team leaders to guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to merchandising, service and promotional activities, in line with procedures.

What do you need to apply for the course?

Maths and English GCSE’s grade 4 or above

Course Costs

N/A - an apprenticeship is classed as full time employment. You are employed by the employer as a full-time member of staff.

How will you be assessed?

An apprenticeship is a genuine job with an accompanying skills development programme. Through your apprenticeship, you will gain the technical knowledge, practical experience and wider skills you need for your job and career. You will gain this through a mix of learning in the workplace, formal off-the-job training and the opportunity to practise new skills in a real work environment.

At the end of your apprenticeship you will complete an End Point Assessment (EPA) carrier out by an independent End Point Assessment Organisation. The assessment activities are designed to best draw out your knowledge, skills and behaviours, whilst maintaining a rigorous and impartial assessment of your abilities.

Aims

Many of our Retail Apprentices go on to careers in the following areas; sales assistant, customer services, car salesperson, customer service manager or retail manager.

Awarded by

Various

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I recently completed my Retailer level 2 apprenticeship - my tutor was very helpful and helped me get a better understand at retail and what it requires. I passed, I was so nervous for my EPA and Jacey was very supportive. I am pleased to say that I have gained a full time job at Cash Converters. I would recommend if anyone is looking at apprenticeships - Springboard are top class!

Noah Massodi
Cash Converters

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