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Hospitality Team Member

A hospitality team member can work in a range of establishments, for example, bars, restaurants, cafés, conference centers, banqueting venues, hotels, or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business.

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Start date
Enrolling Now (Apprenticeship Only)

12 months


Full Time


About the course

A Hospitality Member must choose from one of the below Specialist areas to focus on within their Apprenticeship:

  • Food and Beverage Service
  • Alcohol Beverage Service
  • Barista
  • Food Production
  • Concierge and Guest Services
  • Housekeeping
  • Reception
  • Conference and Events
Read more

Interested in an apprenticeship? Click here to find out more about our current vacancies.

We also offer a Hospitality and Catering Qualification within our Study Program, this is available to 16-18-year-olds. Click here for more information.

What do you need to apply for the course?

Maths and English grades 4 or above.

Course Costs

N/A - An Apprenticeship is classed as full-time employment. You are employed by the employer as a full-time member of staff.

How will you be assessed?

An apprenticeship is a genuine job with an accompanying skills development program. Through your apprenticeship, you will gain the technical knowledge, practical experience, and wider skills you need for your job and career. You will gain this through a mix of learning in the workplace, formal off-the-job training, and the opportunity to practice new skills in a real work environment.

At the end of your apprenticeship, you will complete an End Point Assessment (EPA) carried out by an independent End Point Assessment Organisation. The assessment activities are designed to best draw out your knowledge, skills, and behaviors, whilst maintaining a rigorous and impartial assessment of your abilities.


A Hospitality Team Member can open doors across a wide range of areas such as Bespoke, Luxury Hotels and Restaurants to events companies.

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My apprenticeship at Springboard is great and it is really helping me with the development in my job. I enjoy all aspects of my job and receiving extra training while working gives me those extra qualities which enables me to become better in my role. My apprentice assessor is great and is always available to give me help and assistance when needed. The work is always clearly explained which makes it easier for me to get on with and complete it to the highest possible standard. I would highly recommend getting an apprenticeship through Springboard as it allows you to work while getting the required training needed to be successful at your job. It will help you start off your career and give you the qualifications needed to have a successful career in whichever industry you are interested in.

Business Admin Apprentice, Great Annual Savings

I am currently completing my Level 3 Early Years Practitioner course. I have enjoyed my course, and having a more hands on approach to learning has allowed me to gain valuable and practical experience in my nursery setting, whilst also allowing me time to complete my work at home. I have been with Springboard for three years and have enjoyed my time with the members of staff who have helped me and I will miss them. I would recommend it rather than a college setting as most of my time on the course I have been in a school gaining valuable experience.

Amelia Aslett
Early Years Practitioner Learner

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